***UPS, FEDEX, USPS, DHL WILL NOT TRANSPORT FIREWORKS***
ALL ORDERS CONTAINING EXPLOSIVE FIREWORKS MUST BE TRANSPORTED BY COMMON CARRIER FREIGHT
Fireworks Plus offers a variety of shipping options depending on the products that you have chosen. All novelty and party products are eligible for standard ground shipping. Standard shipping rates for these items apply. For explosive fireworks, freight shipping must be utilized. This means that shipping rates will vary depending on the distance from our main company location. Each zone has a designated price associated with it, as displayed below. All orders of $500 or more have FREE SHIPPING.
Rather than shipping, if you prefer to pick up your order our warehouse is available for customer pickups if you live in the Midwest Our staff is also available to answer any firework-related question you may have.
All orders that contain explosive fireworks must be transported by common carrier freight, as dictated by Federal Law. UPS, FEDEX, USPS, DHL will not transport fireworks. Because of this Fireworks Plus works with multiple different freight companies including Yellow Freight, Overnight Express, Roadway, and others. In order for you to receive your fireworks delivery, your shipping location must accept freight transit. Business or work addresses are generally preferable to residential addresses. This will reduce complications with your freight package, as well as delivery time to your location. If a residential address is selected, the shipment will be transported to the nearest trucking terminal.
Processing of completed order can take anywhere from 24 to 48 hours. If multiple orders have come in at the same time, this process can take up to 72 hours after the order has been received. Freight companies only pick up shipments during the business week. The delivery of your freight can take anywhere from 3 to 14 days, depending on your distance from our location. If your package is severely delayed, please contact us at (844) 448-3413 and we will aid you in tracking your order. If fireworks are needed for a special event, it is advised that the order is placed two to three weeks in advance from the date of the said event.
Fireworks that have been shipped cannot be returned to Fireworks Plus. Sales that have been completed are final. This means that it is crucial that you accept the package that has been sent to your location. Often, the trucking company in your region will contact you by phone to set up delivery of your ordered items. Contact with your trucking company is highly suggested to ensure successful delivery to you. Once products have been shipped from our facility we no longer have control. The responsibility falls upon you and your specific trucking company for successful completion of the delivery.
Products that seem damaged upon delivery must be mentioned to the freight company. All claims for damage or shortages must be reported within 10 days of receiving the shipment. If this is not mentioned to the shipping company, this may result in a loss to you.
If a shipment is refused and returned to sender, the full charge of the freight delivery will fall upon you. A 15% restocking fee will also be charged to you. These materials are classified as HAZMAT materials, and thus the cost of returning the items will often exceed the original order. If you have any further questions about the shipping of fireworks from Fireworks Plus, please do not hesitate to call us at (844) 448-3413. We are happy to answer any questions that you may have!